Dianne Crabtree
Instructor,
Computer Studies
Albert Maggini Hall
Santa Rosa Campus
dcrabtree@santarosa.edu
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What courses are required to earn Computer Studies: Microsoft Office Specialist Certificate?Schedule
- Monday
10:00 a.m. - 12:00 noon Online Office Hours: Post Questions to class Message Board.
- Wednesday
10:00 a.m. - 12:00 noon Online Office Hours: Post Questions to class Message Board.
ClassesEducation
- Foothill College-Business Administration
- American River College-Microcomputer Applications
- Diablo Valley College-Microcomputer Software Support
- Santa Rosa Junior College-Microcomputer Systems Specialist
- Cerro Coso Community College-Online Teaching Certificate
Academic Experience
- Adjunct Faculty, Santa Rosa Junior College 1996-present
- Participant, Introduction to Teaching with WebCT 4.0 Workshop,
sponsored by California Virtual Campus Region 4, Spring 2004 - Participant, Preparing for your First Course using WebCT,
sponsored by California Virtual Campus Region 1, Spring 2002 - Participant, Information Technology Seminar,
sponsored by Prentice Hall, Spring 2002 - Participant, Microsoft Office User Specialist (MOUS) Faculty Workshop,
sponsored by Prentice Hall and BESAC, Spring 2001 - Participant, Learn about Microsoft Office XP Technology Forum,
sponsored by Course Technology, Spring 2001 - Participant, 4th Annual Learning on the Internet Conference,
sponsored by California Virtual Campus and SRJC, Spring 2000 - Participant, Helping People Teach and Learn about Technology Forum,
sponsored by Course Technology, Spring 2000 - Participant, Taking it to the Web Workshop,
sponsored by Vocational Educator's Technology Institute, Spring 1999
Work and Consulting Experience
- Educational Trainer Consultant for the past 35 years in the microcomputer industry.
- Eight years as a contract trainer consultant for a 300 attorney law firm with six domestic and four international offices. Instructed microcomputer application classes for word processing, document management, email, spreadsheets, presentations, Internet, along with a variety of law specific programs running on a LAN and WAN environment.
- Procured and staffed a one year+ on-site WordPerfect training contract with Intel Corporation.
- Awarded end-user training contract assignment by manufacturer Phillips Micom for the Department of Engineers, Portland, Oregon.
- Assisted in desktop application demonstrations designed for both domestic and international newspaper publishing systems.
- Completion of formal microcomputer and unix-based application marketing-support training programs designed by manufacturers: Calera, Computer Consoles Inc., Digital Equipment Corporation, Fortune, ITT, Kofax, Kyocera, MSM/FSLI, Novell, Panasonic, Phillips Micom, Saros, Sony, Wang, and ZyLabs.
Presentations and Publications
- Co-Designer/Presenter, Online Faculty Academy Workshop,
SRJC Business Office Technology Department, Spring 2009 - Co-Designer/Presenter, SRJC Professional Development Days Workshop,
A WebCT Online Student's Perspective, Fall 2001
Honors and Awards
- Microsoft Office Specialist Certification-Microsoft Word Core & Expert
- Completed SRJC CATE Online Training Workshops
- Customer Satisfaction Skills Certification - Xerox Corporation
- Effective Speaking and Human Relations Certification - Dale Carnegie
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