Susan Jaderstrom Instructor, Computer Studies Room 679 Richard Call Building Petaluma Campus Telephone: (707) 778-3964 Fax: (707) 676-8065 jaderstrom@comcast.net For information about the Microsoft Office or the Administrative Support 1 and 2 certificate programs, follow the links at the bottom of this page. Schedule Monday    10 a.m. - noon Online Office Hours jaderstrom@comcast.net Tuesday    10:55 a.m. - 12:30 p.m. Records and Information Management Room PC 693, Petaluma Campus    12:30 p.m. - 2:30 p.m. Office Hour Call Hall Room 679, Petaluma Campus Wednesday    10 a.m. - noon Online Office Hours jaderstrom@comcast.net Thursday    10:55 a.m. - 12:30 p.m. Records and Information Management Room PC 693, Petaluma Campus    12:30 p.m. - 2:30 p.m. Office Hour Call Hall Room 679, Petaluma Campus Classes Section 5312 of BGN 71: Business English Grammar -- Spring 2012: January 17 - May 16 -- Online Section 5330 of BOT 56.3: Office Communication & Interpersonal Skills -- Spring 2012: January 30 - April 29 -- Online Section 5336 of CS 60.11A: Microsoft Word, Part 1 -- Spring 2012: January 17 - March 11 -- Online Section 5341 of CS 60.11B: Microsoft Word, Part 2 -- Spring 2012: March 26 - May 20 -- Online Section 6311 of BOT 59.2A: Business Records Skills, Part 1 -- Spring 2012: January 31 - April 24 -- Petaluma Campus Education M.S., University of Wyoming, Business Education B.S., Dana College, Business Education Completed online teaching courses at UCLA Extension. Academic Experience Business education instructor at the secondary, community college, private business school, and university levels. Instructor at Santa Rosa Junior College, Petaluma Campus, since 1991. State Supervisor of Business Education for the Kansas Department of Education. Supervised secondary and community college business programs. Coordinated business education programs at Pima Community College, Tucson, and Santa Rosa Junior College, Petaluma Campus. Leadership Consultant for the California Department of Education. Coordinated leadership activities and presented workshops for secondary business educators. Professional Areas of Interest Microsoft Office Specialist certification in Word Core and Expert and Excel. For more information on the Microsoft Office Specialist certification exams, go to the following site Microsoft Office Specialist certification Presentations and Publications Author of seven computer applications textbooks for the junior high, high school, and community college levels. Author of The Complete Office Handbook Author of Business English at Work Monthly columnist of "Style Matters" for OfficePRO, the official journal for the International Association of Administrative Professionals (IAAP). Assistant Editor of E-World: Virtual Learning, Collaborative Environments, and Future Technologies, National Business Education Association Yearbook, 2004. Facilitated and presented numerous state and federal training projects and workshops throughout the United States on computer applications, curriculum, and motivational techniques in the classroom. 2009 Presentation: Creating a Climate of Online Academic Integrity, National Business Education Association, Chicago, IL 2008 Presentations: Strategies for Teaching Business English Online, California Business Education Association, Rohnert Park, CA The Challenge of Online Assessment, National Business Education Association, San Antonio, TX 2007 Presentation: April, The Power of Community College Connection, National Business Education Association, New York, NY 2006 Presentation: April, Ethics in Business, National Business Education Association, Tampa, FL 2004 Presentation: April, Motivating Business English Students Online and in the Classroom, California Business Education Association, Sacramento, CA 2003 Presentations: April, Motivating Business English Students Online and in the Classroom, National Business Education Association, Dallas, TX April, Issues Facing Postsecondary Business Educators: Challenges and Changes, National Business Education Association, Dallas, TX 2001 Presentations: January, Community College Teachers: Where Do We Go From Here?, San Jose, CA February, Building a Telecommunity, Petaluma, CA February, Techniques for Motivating Today's Students, El Paso, TX May, Techniques for Motivating Today's Students, Santa Rosa, CA July, Techniques for Motivating Today's Students, Dallas, TX 2000 Presentations: January, Techniques for Motivating Students in Business English, Long Beach, CA April, Issues Facing Postsecondary Educators, Anaheim, CA June, Student Motivation and Retention, Portland, OR October, Techniques for Motivating Today's Students, Denver, CO November, Building a Telecommunity: SRJC Technology Academy, Los Angeles, CA 2005 Publication: "Communication for a Global Society," Writing: Transmitting Ideas with Words, National Business Education Association Yearbook. 2002 Publication: "Motivating Diverse Students," Business Education Forum, April 2002. 2000 Publication: "Course and Program Assessment Strategies: A Case Study," Assessment in Business Education, National Business Education Association Yearbook. Honors and Awards 2009 Recipient of the National Postsecondary Teacher of the Year, awarded by the National Business Education Association. 2009 Recipient of the Publications/Fine Arts/Performing Arts award by the Academic Senate, Santa Rosa Junior College. 1996 Recipient of the national NISOD award for excellence in teaching. 1997 Member of the Business Office Technology Department, Petaluma Campus, which received the Student Success Award for excellent placement rate of students.* 1998 Member of the Business Office Technology Department, Petaluma Campus, which received the Shared Vision Award for its cooperative efforts with county agencies in training students.* *Awarded by the Board of Governors and Chancellor's Office of the California Community Colleges. 2000 Recognized by the Tanner Companies, Rutherfordton, NC, for philanthropic efforts. Links Information about Administrative Support 1 certificate program Information about Administrative Support 2 certificate program Microsoft Office Specialist Certificate