Assistance is available through the Distance Education Department.
CATE and Moodle setup
Contact the DE Instructional Designer, Bill Stone if you need help getting set up using Moodle or CATE, using the CATE system, or have questions about CATE procedures, or the CATE alert system.
Moodle training and help
Contact Lisa Beach (lbeach@santarosa.edu) if you need help using Moodle (contact Bill Stone for initial set up).
Accessibility reviews and accessibility compliance questions
Contact the Distance Education PC Trainer, Corrine Haverinen (chaverinen@santarosa.edu) if you need assistance in making your online materials accessible.
Scheduling accessibility reviews or consultations and Moodle trainings
Contact Jeff Shaver to schedule an appointment with Corrine for accessibility reviews or consultations or to learn about the latest Moodle trainings available.
Procedures for making Multi-Media Files Accessible
For all online classes, multi-media files that the instructor is requiring their students to watch or listen to will need to be made accessible. Multi-media files that are optional, but are on a JC server, such as CATE or Moodle will also need to be made accessible. This means that audio files must have a transcript and video files must be captioned.
The Distance Education Captioning and Transcription grant (DECT) provides California community colleges with funding to create the captions and transcripts for online classes. The instructor will not experience a significant work load in this process.
The procedures are:
Contact Corrine Haverinen (PC Trainer at Distance Ed) by email at chaverinen@santarosa.edu or
telephone at 707-527-4699 to begin the process. In your email or voice mail,
state what online class the files are for and the first semester that you will be using the file in
your class.
Contact Anne O’Toole by email at aotoole@santarosa.edu or telephone at 707-521-7927 in Media Services to help you in procuring a transcript and subsequent
captioning.You will need to provide what the first semester will be that you will be using the file in
your class, approximate how many students will be in the class, approximate how long your video or audio files are, and include
a list of any technical words used in the audio portion of your file.
Upon completetion, transcript or captioned files are returned to the
instructor. If there are any problems with files, the instructor will return
to Media Services for editing.
