Before taking an online class at Santa Rosa Junior College, you should have a firm grasp of basic computer concepts and you should be thoroughly proficient in using your computer hardware, your operating system, and basic software applications. Here's a checklist of the skills and knowledge required.
Please review the list carefully. If you're uncertain about any of these items, you should plan to take one or more appropriate introductory classes before starting an online course.
Hardware and operating system
Turn computer on/off
Use keyboard and mouse
Insert/eject media (floppy, CD, zip disk, flash drive, etc)
Utilize soundcard and speakers
Print documents
Find and know operating system and version
Find and launch applications
Find files
Use windows (open, scroll, minimize, maximize, arrange and use multiple windows, close, etc)
Move files to Recycle Bin/Trash
Recover files from Recycle Bin/Trash
Empty Recycle Bin/Trash
Rename files
Copy/move files to another location
Create folders
Rename folders
Install/upgrade software
Understand and use virus protection and anti-spyware software
Perform backups
Basic software
Navigate menus
Use dialog boxes
Use help menus
Perform basic word processing (create, save, edit, print, spellcheck, fonts, etc)
Exit file vs exit program
Save files to specific folder/drive
Use "Save As" (make copy, different location, different file type)
Use PDF reader application
Use video player application
The Internet
Getting connected
Understand role of ISP
Understand dial-up, DSL, cable, wireless connections
Understand modems
Determine speed of connection
Browsers
Understand different browsers
Set browser configurations
Use browser controls (back, forward, reload, home, etc)
Use browser history
Understand URLs
Create and use bookmarks/favorites
Use forms for submitting information
Use search engines
Search within a webpage
Open and use multiple windows/tabs
Navigate frames
Recognize text links and clickable images
Print webpages
Copy text/images from webpages
Email
Understand different email applications
Understand local email client vs browser-based email access
Understand locally stored email messages vs messages stored on server
Distinguish new, read, and unread messages
Create and organize mailboxes
Move messages from one mailbox to another
Sort messages by sender, recipient, date, subject, etc
Find messages
Create and send a new message
Reply to a message
Forward a message
Send a message to multiple recipients
Use the cc function
Use the bcc function
Send a file as an attachment
Understand avoidance of virus transmission via attachments
Automate checking of email
Automate routing of incoming email into specified mailboxes
Create and use an email address book
Special thanks to Lisa Beach for providing the original draft of this material
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